A cancellation fee of £10 per cancelled guest will apply for any cancellations or reduction in guest numbers which were not notified to us (by telephone or email) at least 48 hours in advance of the date and time of your scheduled reservation. For tables of 6 or more, minimum of 72 hours in advance of the date and time of your scheduled reservation. If something like an emergency occurs and we are contacted ahead of your booking we may not charge the cancellation fee at our discretion, providing you immediately rebook for another date and the same number of covers within 3 months. Please note that if this new booking is not honoured or adjusted e.g covers reduced/date changed again then the original cancellation fee will apply. 

All payment card details are held (no payment will be taken ahead of your booking) and any deposit or cancellation fees will be processed by Stripe Payments UK. For full details of Stripe's policy, please visit https://stripe.com/gb/privacy.

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For any special events e.g Valentine's Day, Mother's/Fathers' Day, New Year's Eve or selected other events, a cancellation fee of £30 per person will apply if cancelled within a week before the event and cancellations on tasting menu events with less than one weeks notice will incur a charge of the full menu price per person.

The cancellation fee reflects the cost incurred by Boston House in terms of staffing, food preparation/waste and any lost revenue as a result of turning away other potential bookings.